The length of time, in tens of minutes, that patients spend waiting at a doctor's surgery is modelled by the continuous random variable \(T\), with the following cumulative distribution function:
$$F(t) = \begin{cases}
0, & t < 0, \\
\frac{1}{135}(54t + 9t^2 - 4t^3), & 0 \leq t \leq 3, \\
1, & t > 3.
\end{cases}$$
- Find the probability that a patient waits for more than 20 minutes. [3]
- Show that the median waiting time is between 11 and 12 minutes. [3]
- Define fully the probability density function f(t) of \(T\). [3]
- Find the modal waiting time in minutes. [4]
- Give one reason why this model may need to be refined. [1]