Express \(\frac { x ^ { 2 } - x - 11 } { ( x + 1 ) ( x - 2 ) ^ { 2 } }\) in partial fractions.
Find the exact value of \(\int _ { 3 } ^ { 4 } \frac { x ^ { 2 } - x - 11 } { ( x + 1 ) ( x - 2 ) ^ { 2 } } \mathrm {~d} x\), giving your answer in the form \(a + \ln b\), where \(a\) and \(b\) are rational numbers.