OCR S3 2008 January — Question 2 8 marks

Exam BoardOCR
ModuleS3 (Statistics 3)
Year2008
SessionJanuary
Marks8
PaperDownload PDF ↗
Mark schemeDownload PDF ↗
TopicConfidence intervals
TypeCalculate CI from summary stats
DifficultyStandard +0.3 Part (i) is a standard confidence interval calculation with known σ. Part (ii) requires understanding that intervals are independent events and applying complement rule (probability = 1 - 0.98³), which is slightly beyond routine. Part (iii) tests conceptual knowledge of t-distribution vs z-distribution. Overall slightly easier than average due to straightforward calculations and standard theory.
Spec5.05d Confidence intervals: using normal distribution

2 The times taken for customers' phone complaints to be handled were monitored regularly by a company. During a particular week a researcher checked a random sample of 20 complaints and the times, \(x\) minutes, taken to handle the complaints are summarised by \(\Sigma x = 337.5\). Handling times may be assumed to have a normal distribution with mean \(\mu\) minutes and standard deviation 3.8 minutes.
  1. Calculate a \(98 \%\) confidence interval for \(\mu\). During the same week two other researchers each calculated a \(98 \%\) confidence interval for \(\mu\) based on independent samples.
  2. Calculate the probability that at least one of the three intervals does not contain \(\mu\).
  3. State two ways in which the calculation in part (i) would differ if the standard deviation were unknown.

2 The times taken for customers' phone complaints to be handled were monitored regularly by a company. During a particular week a researcher checked a random sample of 20 complaints and the times, $x$ minutes, taken to handle the complaints are summarised by $\Sigma x = 337.5$. Handling times may be assumed to have a normal distribution with mean $\mu$ minutes and standard deviation 3.8 minutes.\\
(i) Calculate a $98 \%$ confidence interval for $\mu$.

During the same week two other researchers each calculated a $98 \%$ confidence interval for $\mu$ based on independent samples.\\
(ii) Calculate the probability that at least one of the three intervals does not contain $\mu$.\\
(iii) State two ways in which the calculation in part (i) would differ if the standard deviation were unknown.

\hfill \mbox{\textit{OCR S3 2008 Q2 [8]}}