5 An online shopping company selects some of its parcels to be checked before posting them. Each selected parcel must pass through three checks, which may be carried out in any order. One person must check the contents, another must check the postage and a third person must check the address.
The parcels are classified according to the type of customer as 'new', 'occasional' or 'regular'. The table shows the time taken, in minutes, for each check on each type of parcel.
| Check contents | Check postage | Check address |
| New | 3 | 4 | 3 |
| Occasional | 5 | 3 | 4 |
| Regular | 2 | 3 | 3 |
The manager in charge of checking at the company has allocated each type of parcel a 'value' to represent how useful it is for generating additional income. In suitable units, these values are as follows.
$$\text { new } = 8 \text { points } \quad \text { occasional } = 7 \text { points } \quad \text { regular } = 4 \text { points }$$
The manager wants to find out how many parcels of each type her department should check each hour, on average, to maximise the total value. She models this objective as
$$\text { Maximise } P = 8 x + 7 y + 4 z .$$
- What do the variables \(x , y\) and \(z\) represent?
- Write down the constraints on the values of \(x , y\) and \(z\).
The manager changes the value of parcels for regular customers to 0 points.
- Explain what effect this has on the objective and simplify the constraints.
- Use a graphical method to represent the feasible region for the manager's new problem. You should choose scales so that the feasible region can be clearly seen. Hence determine the optimal strategy.
Now suppose that there is exactly one hour available for checking and the manager wants to find out how many parcels of each type her department should check in that hour to maximise the total value. The value of parcels for regular customers is still 0 points.
- Find the optimal strategy in this situation.
- Give a reason why, even if all the timings and values are correct, the total value may be less than this maximum.
\section*{Question 6 is printed overleaf.}